Read our privacy notice for information on how we collect, store and process your data.
The council is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Brighton & Hove City Council is registered with the Information Commissioner's Office (ICO) as a data controller under registration number Z5840053.
Brighton & Hove City Council is committed to protecting your personal information. As a data controller, we have a responsibility to ensure that you understand why and how we collect and use your personal information in accordance with data protection law.
The Family Voice survey is to capture the ideas and suggestions of service users at the Best Start Family Hubs. These hubs are a new government directive to support families with children aged 0 to 19. Young people with special educational needs or disabilities (SEND) can access our services up to age 25. We deliver services from various locations across Brighton & Hove.
Although the survey questions do not explicitly ask for any personal or special category data, it does include free text boxes, and so such information may be shared by those completing the survey. This notice is to state that Brighton & Hove City Council will look after any such data inadvertently shared to comply with Data Protection law. Any personal data shared will be anonymised.
We are collecting your data for the purpose of informing service provision at the Best Start Hubs.
We have a lawful basis for collecting this data as it is considered necessary to enable us to carry out our tasks, functions, duties or powers or to perform a task carried out in the public interest, improving the well-being of young children.
We have a lawful basis for processing this data under Performance of a task carried out in the public interest (Data Protection Act 2018 schedule 3, part 3 para 8; Working Together to Safeguard Children statutory guidance 2026, the Children Act 1989, the Children & Young Persons Act 2008).
Special category data is being processed under the lawful basis of Substantial Public Interest (DPA 2018 schedule 1, part 2, para 18 and19).
The data will be used to compile reports about the engagement with the Hubs. These will be shared with the relevant staff and Boards in the Family. Children and Learning directorate in the council. It may also be required to be shared with the Department for Education for monitoring. Again, these reports will not contain any personal data.
We will not keep your data for longer than necessary, subject to any legal obligations we have to retain the data.
Your information is not processed in the UK or in a country with an adequacy agreement with the UK.
Under GDPR you have certain rights concerning your information.
Check your rights in relation to your personal information.
If you have a concern about how we collect or use your personal data you can contact the Council’s Data Protection Officer.
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.
You can also make a complaint or find out more information on the Commissioner's Office website.
If your complaint is not about data protection, find details on how to make a complaint about a council service.